Contact Us

Before you contact UGG.com.au - have you:

- Read our FAQ's - most of the questions asked are addressed here.

- Used our order tracking to get the status for an existing order.

I still need to contact UGG.com.au.

- If you have a query regarding an order, please provide your order number in the message body, the order number will look like "UGGXXXX".

Please note: If your order number does NOT look like "UGGXXXX" then you have not ordered from UGG.com.au - we cannot help with orders from other UGG companies or websites.

- If you are asking about specific products - all available items to order are shown on the website. If you cannot see it then it is out of stock. Please check back later.

How to Contact Customer Service

 Please fill out the customer contact form below and we will get back to you as soon as possible.

Contact form